Why do I need a User Name and Password?
The User Name and Password is needed to get you into your area of the Database. With the old system, you would fill out a form on the website to add or change your email address, or to add your home address info. That form would be sent to me in an email. I would have to manually transfer all the info to the database. Now it's updated in REAL time, by you, when you fill in your information and click on the "Update Info" button, alleviating the need to manually transfer the data.
What do I do if I DON'T receive my Password via email?
As soon as you click on the OK button, your Password is immediately sent to the email address you've provided, so make sure that email address is typed in correctly, otherwise you will not receive your Temporary Password.
Also, depending on your email client (Hotmail, Earthlink, and AOL, in particular), their SPAM software may be a little too aggressive and your Password info will end up in your Email Trash or Spam directory. Please check those email directories for your Password email.
If you still don't find it, email me
and I'll help you.